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Terms & Conditions

Last Updated: 11 September 2026

Welcome to Keeranur Masalas. These Terms & Conditions govern your use of our website, products, and online services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use the website.

1. General

Welcome to Keeranur Masalas. By accessing or using our website and purchasing our products, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Products

We strive to ensure that all product descriptions, images, and pricing displayed on our website are accurate. However, slight variations in packaging, color, or appearance may occur.

3. Pricing & Payments

  • All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
  • We reserve the right to modify prices without prior notice.
  • Orders will be processed only after successful payment confirmation.

4. Order Acceptance

  • Receipt of an order confirmation does not guarantee acceptance of the order.
  • Keeranur Masalas reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, or suspected fraudulent activity.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary depending on location and logistics providers.
  • Delays caused by unforeseen circumstances, natural calamities, or transportation issues shall not result in liability for Keeranur Masalas.
  • Customers are responsible for providing accurate shipping information.

6. Returns & Refunds

  • Due to the nature of food products, returns are not accepted once the package has been opened or used.
  • Refunds or replacements may be provided only if the product is received damaged, expired, or incorrect.
  • Any claim for damage or incorrect product must be reported within 48 hours of delivery with supporting photographs.

7. Product Usage

  • Customers are advised to follow the preparation and storage instructions mentioned on the product packaging.
  • Keeranur Masalas shall not be liable for improper use, storage, or handling of products after delivery.

8. Intellectual Property

All content on this website, including logos, product images, text, graphics, and designs, is the property of Keeranur Masalas and may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

Keeranur Masalas shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Privacy

Customer information collected through the website will be used only for order processing, customer service, and marketing communications as permitted by law.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Tamil Nadu, India.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Keeranur Masalas

Email: keeranurmasalas@gmail.com

Website: www.keeranurmasalas.in